Haineo.
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Bookings & disputes

12 of 12 bookings · 2 disputed
RefTravellerOrganizationTravel dateAmountStatus
HN-2840Anja KellerCHAnnapurna Base Camp Treks28 Junरू 84,200Disputed
HN-2841Aarav SharmaINHimalayan Sky Treks Pvt. Ltd.24 Junरू 168,400Confirmed
HN-2838Mei LinCNAnnapurna Base Camp Treks20 Junरू 39,000Pending
HN-2836David MüllerDEPokhara Paragliding Guild12 Junरू 24,750Completed
HN-2835Yuki TanakaJPEverest Gateway Tours22 Junरू 162,000Confirmed
HN-2833Elena RossiITChitwan Wild Safari8 Junरू 28,000Disputed
HN-2829Tom BeckerDEEverest Gateway Tours18 Junरू 121,500Completed
HN-2824Sofia MarinoITGandaki Transport Lines10 Junरू 1,800Completed
HN-2820Liam O'BrienIEPokhara Paragliding Guild14 Junरू 9,500Completed
HN-2814Lukas WeberCHAnnapurna Base Camp Treks9 Junरू 42,000Refunded
HN-2809Grace WongHKHimalayan Sky Treks Pvt. Ltd.5 Junरू 51,000Completed
HN-2802Noah SchmidtDEEverest Gateway Tours3 Junरू 12,800Completed
HN-2840Disputed
Anja Keller (CH) ↔ Annapurna Base Camp Treks · Annapurna Circuit · 14 days
Payment & payout
Total paid by travellerरू 84,200
Haineo commission · 15%रू 12,630
Escrow statusHeld · payout paused
Org payoutरू 71,570
Timeline
Booked & paid
14 Jun
Confirmed
14 Jun +1d
Dispute opened by traveller
19 Jun · payout held
Resolution
Pending your decision
Dispute · raised by traveller

The itinerary changed last-minute and two acclimatisation days were dropped. I'd like a partial refund for the shortened trip.

4 messages · open chat thread (contact-masked)
2 photos submitted as evidence
Resolve dispute · reason required, logged
Refunds are role-gated to Finance / Super-admin